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How bimo88 Handles Your Personal Information

Your account data — from registration details to payment records for DANA, OVO, and GoPay transactions — is handled with clear purpose and kept within defined boundaries.

Account data handled responsiblyDANA, OVO, GoPay wallet records protectedYour right to access or delete dataContact us anytime to review your information
bimo88 How bimo88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Data

Have a question about what data we hold on your account, or want to request a correction or deletion? Our support team handles privacy requests separately from general account queries so your request reaches the right person. Reach us through any of the channels below and mention that your query is a data or privacy matter — this helps us prioritise and respond within a reasonable timeframe.

Live Chat Start a live chat session from the account menu. State your privacy request clearly at the opening of the chat so the agent can route it correctly.
Email Support Send your data request to our support email address. Include your registered mobile number and specify whether you are requesting access, correction, or deletion.
Account Help Centre Log in to your account, navigate to Help, and submit a privacy request through the form there. Attach any relevant transaction reference if your query involves wallet records.
DATA HANDLING STANDARDS

How We Keep Your Account Information Safe

Data security on bimo88 is handled at the account level, the payment level, and the session level — each layer serves a different purpose and together they keep your information from being accessed without authorisation. Here is what each area covers and what it means for your account.

Cookies and Session Tracking

We use session cookies to keep you logged in during an active visit. Preference cookies remember your display settings. You can clear or block cookies via your mobile browser settings at any time.

Payment Data Retention

Transaction records for DANA, OVO, and GoPay deposits and withdrawals are retained for as long as required to handle disputes or comply with applicable regional regulations. We do not store full wallet credentials.

Account Security Practices

Login attempts are monitored and unusual patterns trigger a verification step via OTP to your registered mobile number. We never ask for your PIN or wallet password through any support channel.

Your Right to Request Changes

You can request to view, correct, or delete the personal data we hold on your account. Submit the request through live chat or email and we will confirm receipt and next steps within a reasonable period.

Common Questions About Your Data on bimo88

These are the questions we hear most often from people who want to understand how their account data is handled. If your question is not covered here, reach out through live chat or email and reference it as a privacy matter.

We collect your name, email, mobile number, and payment method details needed to verify your account and process transactions. Device and session data is also logged for security purposes.

Payment data is shared only with the relevant e-wallet processor to complete your transaction. We do not pass wallet details to advertisers or unrelated third parties under any circumstances.

Retention periods depend on applicable regional regulations and the need to resolve any disputes. Once the retention period has passed and no pending issues exist, data is removed from active records.

Yes. Submit a deletion request via live chat or our support email, including your registered mobile number. We will confirm receipt and let you know what can be removed and what must be retained under applicable rules.

Log in, go to Help, and submit a data-access request. Alternatively, email support with your account details. We will compile and share what we hold within a reasonable timeframe.

Closing your account does not immediately erase all records. Transaction history and identity verification data may be kept for the minimum period required by applicable regional or legal obligations before being deleted.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.